Terms & Conditions
Welcome to InstaOrnate! By visiting our website or placing an order, you agree to the following Terms and Conditions. Please take a moment to review them before making a purchase.
Overview
These Terms govern your use of the InstaOrnate website and our services. By continuing to browse or make a purchase, you agree to be legally bound by these Terms.
We may update these Terms at any time without prior notice. It is your responsibility to check them periodically.
Product Information
- All our jewelry pieces are designed with love and crafted with precision.
- As many items are handcrafted or made-to-order, slight variations in color, finish, and detailing may occur.
- Product descriptions and images are accurate to the best of our ability, but colors may vary slightly due to screen settings and photography lighting.
Pricing & Payments
- All prices are listed in Indian Rupees (INR) and include applicable GST unless mentioned otherwise.
- InstaOrnate reserves the right to modify prices without prior notice.
- We accept secure payments via UPI, debit/credit cards, wallets, net banking, and Cash on Delivery (COD) for select locations.
- International customers may incur customs duties or import taxes as per their country’s regulations. These charges are not included in our pricing.
Orders & Cancellations
Orders for ready-to-ship products are usually dispatched within 1–3 business days. Made-to-order items depend at item level.
Orders can be canceled or modified within 12 hours of placement by emailing us at instaornate@gmail.com.
InstaOrnate reserves the right to cancel orders in case of payment issues, stock unavailability, or suspected fraudulent activity.
Shipping & Delivery
- Delivery timelines are clearly mentioned on our Shipping & Delivery Policy page.
- Once shipped, you will receive a tracking number to monitor the progress of your delivery.
- We are not liable for delays caused by courier companies, weather, strikes, or customs processes.
Returns & Exchanges
- Returns are accepted only for damaged, defective, or wrong products and must be reported within 48 hours of delivery.
- Due to hygiene reasons, earrings and customized jewelry are non-returnable and non-exchangeable.
- To request a return or exchange, contact us at instaornate@gmail.com with order details and product photos
Intellectual Property
- All content including designs, product images, logos, graphics, and text on the InstaOrnate website is the exclusive property of InstaOrnate.
- Any unauthorized use, reproduction, or redistribution is strictly prohibited and may result in legal action.
Customer Conduct
By using our website, you agree not to:
- Post misleading, false, or inappropriate content.
- Interfere with the website’s functionality or security.
- Engage in any activity that violates local or international laws.
Privacy
- Your privacy is important to us. All personal data is handled in accordance with our Privacy Policy.
- We do not sell or share customer information with third parties without consent.
Governing Law
- These Terms are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.
Contact Us
For questions or concerns, reach out to us at:
📧 instaornate@gmail.com
📞 +91-XXXXXXXXXX
📍 Jaipur, Rajasthan, India
